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Love is in the air at navabi as we've just said a resounding
I do to a new exclusive collection of stunning wedding dresses
and wedding day outfits. Whether you're walking down the
aisle or witnessing a loved one doing just that, we've put
together everything you need to make the day special...


ORDERS AND RETURNS

How far in advance should I purchase my gown?
The more time you give yourself the better but the minimum would be four to six months before your wedding date. This is so you have plenty of time to get everything perfect, and so that you can avoid rush fees. All our gowns are made to order, so you might want to tailor your wedding dress (our ten-step guide to getting the perfect fit below will help).

How long will it take for my dress to arrive?
Nine to twelve weeks. Again, factor in time for adjustments in fit and tailoring.

What's the return policy?
Unfortunately, we can’t accept returns because your dress is made especially for you, and you alone.

How will my dress arrive?
Your gown will arrive in a gorgeous box, wrapped in tissue paper, with a padded hanger and zip up gown bag, so you can keep it looking pristine.

SIZING AND FIT

How do I know which size is right for me?
Even if you think you know your size, we advise you to take your measurements again to be certain that you get it spot on. To help you achieve not just the right fit, but the perfect fit, read our essential ten-step guide to buying your wedding gown online, below.

1 Get up close and personal with the dresses that catch your eye. Our high resolution imagery lets you see the gorgeous detailing and the fabric. Scroll, zoom in, and look at every design detail and embellishment.

2 Colours can be a tricky thing to pick online, as most computer monitors are calibrated to show them a little differently. As a safeguard, request a swatch so you can see and touch the fabric up close, and match to your accessories.

3 Measuring is an important part of the process. We suggest you have a friend or family member with you to help as it can be a little difficult to take your own measurements! We've also put together this handy guide:

4 It's best to measure yourself while wearing the exact lingerie, slip, and shoes you'll be wearing (avoiding lacy pieces, opting instead for figure smoothing, invisible styles).

5 Designers determine their size by the bust, waist, and hip measurements. Some will also include a ‘Hollow to Hem' measurement; this is the measurement from the base of the neck (hollow of the neck) to the bottom of the heel.

6 Use a standard cloth measuring tape. Do not pull the tape tightly (cloth measuring tapes can stretch out); it should be just tight enough to stay in place.

7 Please always take your bust, waist and hip measurements (as explained in the following point) to compare them with the manufacturer's size chart - regardless of what particular cut your dream dress has.

8 Measure each area like a pro, see below:
a) Measuring your bust
Stand straight with your heels together and your arms down at your side.
Position the measuring tape so that it covers the widest part of your back and the fullest part of your bust.

b) Measuring your waist
Standing straight, bend to your side. The bend is your natural waist.
Stand straight and keep your heels together.
Place the measuring tape around your natural waist.

c) Measuring your hips
Stand straight with your heels together and your arms down at your side.
Position the measuring tape around the widest part of your hips.

9 Once you have taken your measurements, refer to the designer’s size chart that applies to your dress. The designers’ size charts show the measurements they use to make each size. Compare your measurements to the size chart to determine the correct size.

10 If you cannot match your exact measurements to all three measurements indicated on the designer’s size chart, order to the largest measurement. This is because garments can be taken in, but taking them out depends on the seam allowances which may be minimal. Talk to the Customer Service team at any stage to help you with your questions and queries. It’s your big day so they will be happy to help.

Can navabi dresses be tailored?
Yes, of course. We find that brides often need the length of the dress adjusting. Please remember that your dress cannot be returned.

What kind of underwear should I wear with my dress?
Nothing can ruin a great dress like the wrong underwear, so it’s important to find the perfect lingerie. Look for seamless, smoothing, invisible underwear (lots of brides love Spanx). Strapless bra styles work well with almost all necklines, and remember to ensure your lingerie is the same colour (never darker) than your gown. Invest in some of the new shapewear lingerie available at navabi for comfort and fit.

COLOUR, FABRIC AND CARE

Do you have fabric swatches available?
If you would like to see swatches, get in touch with our Customer Service team who will be happy to help. We have swatches available in white and cream, in satin and chiffon finishes.

How do I care for my dress?
All our wedding gowns are dry clean only, and come with a specially made zip up dress bag for storage. Wrap your dress in the same or similar high quality tissue paper your dress arrived in. If you need any further assistance our Customer Service is always happy to help.



Spotlight on weddings: Top advice and inspiration for big-day head-to-toe styling. All around nuptials…If you are the lucky bride, mother-of-the-bride, best friend, maid of honour or wedding guest, with the new wedding season upon us and the invites piling up it is time to face the single most fun challenge in getting ready for the big occasion: Finding the right dress. Weddings are the most exciting and lavish celebrations and we spend hours meticulously planning the smallest details — that, of course, goes especially for perfecting our outfits. To ease your efforts, our brand new bridal wear lookbook provides you with the newest dress trends and styling ideas. Which wedding gown in what colour, cut and style fits me best? Which outfit choice is appropriate for town hall, chapel or party? What do I wear underneath — shapewear, white lingerie or a strapless bra? Our wedding FAQs cover all your important questions.

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